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Zogz's avatar
Zogz
User
21 days ago

MYOB Just Invoices Error

Good afternoon, 

 

I am trying to send invoices via email but am encountering an error. If i ignore the error the email still sends to the client but they are unable to open the PDF attachment as it is corrupted. How can i fix this error?

 

An unexpected error has occurred in this application:

 

Error: 7

Description: Out of memory

Project: Phoenix

Module: CPrintInvoi

Procedure: EmailReport

Line: 195

Version: 8.3.658

Enterprise Version:

 

Regards

5 Replies

    • Zogz's avatar
      Zogz
      User

      Good afternoon Earl_HD

       

      thanks for the response. However, the troubleshooting steps you provided are for account right. The software i am using is just invoices. Can you assist with just invoices?

       

      thanks

  • Earl_HD  I have fixed the errors by creating a new company and inputting all my data back in.

    Can you please assist with the error below i am getting? I have copied the data to a second computer as a back up but when i try to send the invoice by email i get an error

    An unexpected error has occurred in this application:

     

    Error: -2147467259

    Description: Could not resolve the message recipients

    Project: Phoenix

    Module: CSendEmail

    Procedure: SendEmailOutlook

    Line: 200

    Version: 8.3.658

    Enterprise Version:

  • Earl_HD  I am unable to make a new post and cannot repsond to direct messages. can you please help

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator

      Hi Zogz,

      I contacted partner support and was advised that you need to reach out to them directly for a solution, presenting your case number 01713721. I'll send you a private message with their phone number. 

       

      Feel free to start a new post if you have further queries and one of us will be happy to assist you.

      Regards,
      Earl