Hi
The screenshot hasn't come through unfortunately.
I would firstly suggest that you ensure that the bank account still reconciles as at the last time you reconciled
Make sure that the transactions you are referring to are unticked.
( do this by choosing the same date as last reconciled date and the expected bank balance as at the same date.
If it reconciles still then the entries are duplicates and can be deleted.
If indeed the bank is out by the entries it may be that someone has altered the original , reconcile and continue.
If they were entered via a bank feed once you delete them they may reappear in your bank feed again.
You will need to hide these transactions by rightclicking on the bank feed entry and select hide
Hope that helps
Lisa
Hi Lisa,
Thank you for your response
However, it is not like what you mentioned
The calculated statement balance has been changed, no longer matched the amoung of the report I saved perviously I reconciled in Jul and Aud 21
I have deleted the transactions and hided them from bank feed, however the balance still out and not matching
Is there other ways to fix that
Thank you
Hi
reconciling the bank is just verifying that all the entries in myob match those in your bank
So if your bank reconciled as at May 2022 and now it doesn't you need to find out why
what is the difference? Is it that a deposit is missing so less money in the bank, is a withdrawal missing? So there is more money in the bank
an you identify the missing transactions.
Do you use bank feeds?
do you have a huge amount of entries each month or not to many that you can manually match off the myob transactions with the bank statements
if the entries were from December then you may need to check those firstly
Lisa
Thank you Lisa
We switched to Bank Feed on Aug 21, and I went all the way back to July last year and found the uplication entires during the transition process
All sorted and thank you so much for your help
