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woodysskate1's avatar
woodysskate1
User
2 years ago
Solved

Item Error

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Happens when I try to access my items
  • Carolinadg's avatar
    Carolinadg
    2 years ago

    Hi woodysskate1 

    Could you please log out and log back in. If you could go back and try to create an invoice for one of the items that were causing an issue and see if you can successfully create one now please? 

    Regards, 
    Carolina

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  • Carolinadg's avatar
    Carolinadg
    MYOB Staff
    2 years ago

    Hi woodysskate1 

     

    If you were to create an invoice for one of your items, do you also get the same error?

    Regards, 

    Carolina

    • woodysskate1's avatar
      woodysskate1
      User
      2 years ago

      Yes it won't let us create invoices with the items that are having errors.

      • Carolinadg's avatar
        Carolinadg
        MYOB Staff
        2 years ago

        Hi woodysskate1 

        Thanks for that, let me run some scripts over your file & see if this solves the issue. Can I please get you to confirm the last 4 digits of your serial number?

         

        Regards, 
        Carolina