Error trying to login
Keep getting the following error when logging in with 2FA - I log in every day no problem, nothing has changed, tried refresh, deleting cookies, clearing cache... ideas?
Forum Discussion
Not sure if that image is working. it says -
Correlation Id
9df4a50c-0946-4a3f-b04f-7365acf075d0
Error
invalid_request
Error description
The client identifier or the redirection endpoint URI is invalid
Hi Garth45, is this still an issue or has it resolved itself?
I understand access to the software is critical and something you would want resolved right away.
I recommend that you use our livechat services for urgent queries such as access like this.
Our virtual assistant MOCA is available in many locations, but one relevant to help is myob.com/support.
If you begin a conversation with MOCA it has rules in place to escalate you through to a livechat agent based on the topic and whether it was able to resolve the issue.
I hope this information is helpful to you and the community.
Cheers, MikeI found a work-around for now, accessing the account through my browser history seems to work (still has me logged in I guess?).
The 'Log in' page is still giving the same error.
Your MOCA virtual assistant was of zero help, had no idea what I was talking about. I dont recall it directing me to any live chat option either, or I would have used it. If I have time I'll try it again today...
I'm having the same problam. Please help.
