Forum Discussion

AnitaNepal's avatar
3 years ago

APRA Regulated Super fund can not be found in MYOB

Dear MYOB team

 

The following Super Fund cannot be found under the superannuation tab in MYOB Essentials.

Cannot pay super. Solution please.

 

 

1 Reply

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  • Sam_R's avatar
    Sam_R
    Former Staff

    Hi AnitaNepal,

     

    Thank you for your post. 

     

    Upon further investigation, I can see this fund has 'contribution restrictions' noted on the superfund lookup site. You will need to contact this fund to see how they wish to receive their member's super as it seems this restriction is not allowing payments through our clearinghouse. 

     

     

    Do let me know if you have any further questions. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.