Forum Discussion
Hi Princess,
Hopefully you can see my attachments. I have tried all the report options and Sales still showing as zero. Maybe its in my settings but what I have looked at seem ok but maybe I'm not looking in correct place.
Thanks for your help.
Cheers Jeff
Hi Jeff22,
Thank you for your response and for sharing the screenshots.
Just a heads-up. I've removed the screenshots you shared since they contained some sensitive information. Upon digging deeper, it appears that the sales are being allocated to an expense account, which might be why they're not showing up on your GST return. To troubleshoot, try generating the GST report and widening the date range to see if these sales pop up. Also, double-check that you're using the correct accounting method, whether it's cash or accrual. For more information, please check out this Help article: Completing your GST Return.
Feel free to respond if you need further assistance.
Cheers,
Princess