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GG_3's avatar
GG_3
User
2 years ago
Solved

Creating receipt for Received Money

Hi,

 

How do I generate a receipt for money received (through donations etc). This is not connected to an invoice and is entered through banking -> receive money.

 

I don't want to generate an invoice, as it's not a sale. 

 

Regards,

GG

 

  • Yanike_S's avatar
    Yanike_S
    2 years ago

    Hi GG_3 

     

    Receipts are not a functionality in the browser. You can use this feature in the desktop version or you could look at running a report to see if something that could work for your business, such as a bank transactions or customer transactions report (if the receive moneys are linked to your customer cards).

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  • Yanike_S's avatar
    Yanike_S
    MYOB Moderator
    2 years ago

    Hi GG_3 

     

    Thanks for your post. You can create receipt for Receive Money transactions by going to Banking>>Print receipts. Your receive money transactions should appear in there. Read more about that here: Printing payment receipts.

    • GG_3's avatar
      GG_3
      User
      2 years ago

      Thanks for the quick response.

       

      I should have been clear in my previous post - I am using the online version through Chrome and creating the receive money through banking - receive money. I am trying to send this to the customer "via email", we don't do any more printing. Pls see attachment as well. 

       

      Is there a way for this? I don't see the send email option.

      • Yanike_S's avatar
        Yanike_S
        MYOB Moderator
        2 years ago

        Hi GG_3 

         

        Receipts are not a functionality in the browser. You can use this feature in the desktop version or you could look at running a report to see if something that could work for your business, such as a bank transactions or customer transactions report (if the receive moneys are linked to your customer cards).