Forum Discussion

SharonKI's avatar
SharonKI
Contributing User
2 years ago
Solved

Send To Email invoices has no drop down box to select different invoices

I email invoices out directly from the Sales window when recording and need to select different forms for different customers on a daily basis.  I used to be able to click Send To with the email info...
  • advsm's avatar
    advsm
    2 years ago

    so we have a solution for the selected form drop down box does not appear when trying to email an adjustment invoice

     

    when the email information box comes up (when in send to - email) and the selected form section is not visible hover mouse over the bottom right hand corner and when the two headed arrow appears drag the box to make bigger and the selected form section appears. 

advsm's avatar
advsm
User
2 years ago

Hi 

 

i am having a simliar issue as no drop down box for emailling either a quote or adjustment note and i need to send adjustment emails for statement discounts i am now stuck. Have been looking on help pages of MYOB and geeting nowhere

 

we had issues with emails earlier this week and got nowhere on the phone to MYOB as the help sheet they emailed made no sense at all. one of us in our office stumbled upon solution

 

if we stumble accross the solution will post again 

  • advsm's avatar
    advsm
    User
    2 years ago

    so we have a solution for the selected form drop down box does not appear when trying to email an adjustment invoice

     

    when the email information box comes up (when in send to - email) and the selected form section is not visible hover mouse over the bottom right hand corner and when the two headed arrow appears drag the box to make bigger and the selected form section appears.