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JackieW's avatar
JackieW
Trusted Cover User
9 months ago
Solved

2023.7 Payroll -defauting to Bonus/Commission

Has anyone else had their Payroll setting default to Bonus/Commission rather than employee's paid Fortnightly?

  • Genreve_S's avatar
    Genreve_S
    9 months ago

    Hi JackieW, 

     

    Thanks for reaching out. 

     

    I understand this might give way to possible errors in recording pay. Generally, every time the software updates, the "Process all employees paid" defaults to the Bonus/Commission. This needs to be manually changed with every update of the application.  

     

    Let us know if you require any other assistance. We're happy to help. 

     

    Cheers, 

    Genreve

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    9 months ago

    Hi JackieW, 

     

    Thanks for reaching out. 

     

    I understand this might give way to possible errors in recording pay. Generally, every time the software updates, the "Process all employees paid" defaults to the Bonus/Commission. This needs to be manually changed with every update of the application.  

     

    Let us know if you require any other assistance. We're happy to help. 

     

    Cheers, 

    Genreve

    • JackieW's avatar
      JackieW
      Trusted Cover User
      9 months ago

      This is the first time it has caused an issue.  Surely this is something that can be rectified.  Changing a setting after an upgrade is really not acceptable.

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        9 months ago

        Hi JackieW, 

         

        Thanks for the response. 

         

        I understand how that is an inconvenience. I would certainly raise this with our development team as a suggestion. 

         

        We appreciate your patience. In the meantime, feel free to post again in the forum if you need any other help. 

         

        Cheers, 

        Genreve