21/22 Payroll Account Right Plus

Question

I've just gone to process the first pay for this 21/22 Financial year and all seems fine until I try and process them.&nbsp; I can select each employee, adjust their wages accordingly, record each pay and tick off the select box.&nbsp; When I hit process it comes up with the box advising I'm about to record # pays, hit ok and am told I will need to log in as per the STP ATO reporting, but then the ATO declaration window doesn't come up and the next window advises 0 pays recorded.&nbsp; On checking the transactions, no pays have been recorded at all.&nbsp; Is there something new I should know about?&nbsp; Is it a date thing?&nbsp; 20/21 payroll has been lodged and finalised, I'm in the new 21/22 year.&nbsp; Our last pay for the year ended on the 27/6 and was paid on the 28/6.&nbsp; This week takes in 29 &amp; 30/6, would that be what's causing the issue?&nbsp;&nbsp;

melisa_d · Accepted Answer

Hi&nbsp;JohJohB,&nbsp;
&nbsp;
That's fine, I've had the script run over the file please do let me know how it goes.&nbsp;
&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

johjohb · Answer

Thanks so much.&nbsp; It's all working fine now.&nbsp; Have a great day.&nbsp;CheersJo

melisa_d · Answer

Hi&nbsp;JohJohB,&nbsp;
&nbsp;
Thank you for your post. So I can take a look into this for you, can you please retrieve&nbsp;the diagnostic log of the AccountRight file and attach it to this thread.&nbsp;

johjohb · Answer

Hi Melissa&nbsp;&nbsp;There wasn't any log that came up at all, it just didnt record anything.&nbsp; After hitting record, instead of the ATO declaration coming up, it just went straight to a screen saying nothing recorded.&nbsp; I've attached a screen shot of that.&nbsp; If there is somewhere else I can go to get a log, let me know.&nbsp; I'm use to it coming up with an error and retrieving it that way.&nbsp; There was no error with this one, it just didn't record at all.

johjohb · Answer

Sorry just looking at the link to find the diagnostic log.&nbsp; When I work that out I'll post it.&nbsp; Ta

johjohb · Answer

Found it

Forum Discussion

21/22 Payroll Account Right Plus

8 Replies

Related content

Payroll - Wrong bank account

Payroll Bank Account

Payroll Clearing Account to Bank Account

Payroll Clearing Account

Payroll finalisation 21/22.

STP EOFY Finalisation 21/22 errors

Payroll Clearing Account - How Do I clear this account?

Additional Bank Account for Payroll