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RStoller's avatar
RStoller
Cover User
2 years ago
Solved

Entitlement Balance Summary Report doesn't match Entitlement Balance Detail Report

I have a few employees whose Available hours in the Entitlement Balance Summary Report are incorrect and don't match the correct available hours on the Detailed Report & their card file.  Everything seems to balance everywhere else including in their monthly pay history section?

  • Sam_R's avatar
    Sam_R
    2 years ago

    Hi RStoller,

     

    Thanks for your post. 

     

    Just to confirm, when you are running these two reports, are they filtered with the same date range (Year-To-Date)? 

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  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi RStoller,

     

    Thanks for your post. 

     

    Just to confirm, when you are running these two reports, are they filtered with the same date range (Year-To-Date)?