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anncarbs's avatar
anncarbs
User
10 months ago
Solved

Job numbers web browser - Timesheets

When I enter timesheets I need to allocate job numbers.  In the web browser the job numbers dont show up and it keeps prompting me to create a new job.

  • Celia_B's avatar
    Celia_B
    9 months ago

    Hi anncarbs, 

     

    Welcome to the MYOB Community Forum, I hope you find plenty of useful information. And thank you for providing a screenshot. 

     

    Apologies for the late response. As of right now, some software limitations prevent the full list of Jobs from showing up when recording Timesheets. We are in the process of maximizing the functionality available in the web version so we will be able to see an improvement in its capabilities going forwards. In the meantime, you will still be able to record the timesheets with the relevant Jobs from the software.  
     

    Apologies for any inconvenience caused. If you need further assistance on this or in the future feel free to post again.

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind Regards, 

    Cel

     

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    10 months ago

    Hi anncarbs, 

     

    Thanks for reaching out and welcome to Community Forum.

     

    Sorry to hear about your difficulties with the browser. Generally, if you have jobs saved inside the company file, allocation of job numbers would not be a problem. For us to check this further, may I ask for screenshots of the issue? Also, send us a screenshot if there are error messages. 

     

    We look forward to your reply. 

     

    Cheers, 

    Genreve

    • Celia_B's avatar
      Celia_B
      MYOB Moderator
      9 months ago

      Hi anncarbs, 

       

      Welcome to the MYOB Community Forum, I hope you find plenty of useful information. And thank you for providing a screenshot. 

       

      Apologies for the late response. As of right now, some software limitations prevent the full list of Jobs from showing up when recording Timesheets. We are in the process of maximizing the functionality available in the web version so we will be able to see an improvement in its capabilities going forwards. In the meantime, you will still be able to record the timesheets with the relevant Jobs from the software.  
       

      Apologies for any inconvenience caused. If you need further assistance on this or in the future feel free to post again.

       

      If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

       

      Kind Regards, 

      Cel