Forum Discussion

J_Tan's avatar
J_Tan
Contributing User
2 years ago

STP Phase 2 (Working Holiday Maker = Taiwan)

Hi Team,   I got stuck when:   "Employee income type" = Working Holiday Maker  "Home country (Country of origin)" = Taiwan   For some reason, I couldn't save when I got employees with the ab...
gavin12345's avatar
gavin12345
Ultimate User

Hi J_Tan 

 

Are you seeing an error message, if yes post screenshot or provide details - when is the error happening. Also are you using Browser or desktop. I just set an employee to WHM and Taiwan and saved just fine in desktop AR2022.11.

 

Regards

Gavin

J_Tan's avatar
J_Tan
Contributing User
2 years ago
no issues with the Desktop version, however, got stuck while starting the STP Phase 2 process via browser with no error msg (just simply can't save per below screen dump) :
 
image.png
  • SamaraM's avatar
    SamaraM
    Former Staff
    2 years ago

    Hi J_Tan 

     

    Thank you for your post.

     

    To investigate this error, could you please send the following details via Private Message:

    • Serial number
    • Account name
    • Email used to log in
    • Employee name/s

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.