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MMagbag's avatar
MMagbag
User
6 months ago
Solved

Superannuation payment

Our accounts office left in August. Our staff told me that their super has not been paid for around 3 months. I looked at our bank statement and the last time we pay was in July 27th. I would like to pay what we have to pay but when I try and do that, automatic date is Nov 1 to 29th. Can someone please help and let me know, how can I find out what period got paid in July so I can pay the correct period.  Thanks

 

  • Earl_HD's avatar
    Earl_HD
    6 months ago

    Hi, MMagbag

     

    Thank you for updating us and for the screenshots.

     

    My apologies for the late response. Kindly hover your mouse over the red cross mark and tell us the error messages that are showing up. This will help us further investigate the issue or error you're having on your end when processing super payments.

     

    We are looking forward to your response.

     

    Best regards,

    Earl

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    6 months ago

    Hi, MMagbag

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    If you wish to check which periods have already been paid in super, you can check the superannuation payments report. This will allow you to view the paid super contribution. To generate the report, go to Reports > Payroll > Superannuation payments.

     

    Please let us know if you require any further assistance with this.

     

    Best regards,

    Doreen

    • MMagbag's avatar
      MMagbag
      User
      6 months ago

      Thanks so much Doreen. I made super payments but there are some errors. Can you please help again? Thank youSuper payment error.pngSuper payment error.png

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        6 months ago

        Hi, MMagbag

         

        Thank you for updating us and for the screenshots.

         

        My apologies for the late response. Kindly hover your mouse over the red cross mark and tell us the error messages that are showing up. This will help us further investigate the issue or error you're having on your end when processing super payments.

         

        We are looking forward to your response.

         

        Best regards,

        Earl