Year End Payroll
What a joke MYOB I have now been on hold 2 hours and 6 minutes not counting the 3 other times i have lost the call. Im sure it would be a imple fix if someone would answer the phone.
Forum Discussion
Hi Buffd,
Sorry to hear about your experience trying to get assistance with your query. If you'd like to reply with the details of your query, we'd be more than happy to assist you here!
I dont think MYOB realises how frustrating and dissapointing it is to try and call MYOB for support.
All i want to know is why i have a Payroll report i sent to the ATO through STP1 on 14th June 2022 for a payroll dated 15th June 2022 get rejected and how i fix the problem. I have done other pays and sent the report before the wages are done and it hasnt happened.
I have attached a screenshot
Hi Buffd,
Thank you for letting me know.
This error - CMN.ATO.PAYEVNT.000199 means that the date entered for the pay update date must not be later than today's date, it is recommended that you check your payroll dates to make sure they are not future dated. However, any subsequent pay runs that have been Accepted will pull through any figures that may have been missed in the rejected report.
Please reach out if you had any further queries, happy to help.
