Forum Discussion
PriyaSelvaraj
MYOB Moderator
Hi cj_in_oz ,
Thank you for reaching out and apologies for the delayed response.
If the file is activated (license enabled with a serial number), I would recommend sending us the serial number so that we can cancel the incorrect file. This will allow you to create a new file.
Regards,
Priya
CJinOz
9 months agoUser
Hi. I just started a new trial and started up the company file again..
thanks
C