MYOB inertia sales tactics in breach of LAW?
I have made several attempts to cancel my two business' subscriptions of Accountright and Payroll since January 2023 and are still receiving monthly invoices. My attempts included: 1) Going online ...
Forum Discussion
Hi danr
Thanks for bringing this to our attention about the support experience.
Firstly, apologies to learn that you were on hold with our customer service 4 hours and understand how frustrating this must have been for you. We value our customers' time, and this should not have happened. Appreciate your patience on this issue and will relay your feedback to the appropriate teams.
Secondly, I have looked into the issue, and would like to inform that we have resolved this.
The resolution details are sent via private message, kindly refer to it and if any questions please do reach out.
Regards
Priya Selvaraj
