I've recently had a discussion with a client asking if by default can invoices be set to be emailed from a different email address to a statement. At present whilst it can be done you are required to manually pick from a list to change the email address, assuming there are multiple email addresses setup in a supplier card.
With more reliance on OCR and automated data services perhaps this is worth considering. The client query has been raised off the back of comments from one of their customers who utilises OCR software, that regardless of whether they receive an invoice or a statement, that their system treats all transactions as invoices. Becuase of this they can only receive invoices to one email address and statements are required to be emailed to another.
Related Content
- 9 months ago
- 3 years ago
- 3 years ago
- 7 months ago