Hi Genreve_S
Thank you for your attempt to help here.
Unfortunately MYOB think they know how their customers use the software. In order to achieve the results we require too many tasks appear to depend upon an inefficient 'work around' to achieve the necessary result.
The original problem is that it is not possible to attach a document to a receive money transaction in MYOB Business unless you have bank feeds activated for the account where the funds have been received. (And it is not possible in AccountRight at all.)
The short sighted assumptions that MYOB make is that they don't appreciate that not every transaction can be generated from a Bank Feed and that there are still many tranasctions that must be created manually. (Oh for a properly working Bank Register option - like AccountRight has!)
For example; the ATO does not supply a bank feed (or QIF option) for a client's Integrated Account, neither do property managing agents. More and more banks will no longer supply bank feeds for credit card accounts unless the CC is a business card. (This is a Catch-22 because for a sole trader or many other small businesses, the same banks won't allow them to operate a business CC and recommend that the business owner use a personal card).
MYOB keep saying they listen to their users, but now it is time to start acting upon what you hear and develop products that are both efficient to use as well as have the user requested features fully built and workable.
Regards,
AlanT
AmandaCL