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Hi Willmo1,
Thank you for your response.
Absolutely! If you encounter any errors during the import process, please feel free to send us the data for further assistance. Our Help article, Importing and Exporting Data, has lists and instructions on how to import journals, which could assist you.
On the other hand, you can also reach out to our virtual assistant, MOCA, on our website, or you can request support via my account at myob.com.
Please feel free to create a new post again if you need further help.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Cheers,
Princess
Thanks - Ive attached the txt report that comes out of Employment Hero,
- Princess_R3 months agoMYOB Moderator
Hi Willmo1,
Thank you for your response.
Since I'm unable to identify the specific cause of the issue without an error log, I suggest following the steps outlined in our Help article: Importing and exporting data - Using an import template. This article provides instructions on how to export the data template, open it in Excel, and edit or replace its contents with the data you intend to import. Once you've made the necessary changes, you can then import the data into MYOB using this template.
Please feel free to create a new post if you require further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Cheers,
Princess