Hi Mike
With all due respect, the support from other competent users has been invaluable under the circumstances.
I can't begin to comprehend that I will no longer be able to provide my clients with bookkeeping services if my files are set to read only. Most are busy small tradespeople, who leave their bookwork up to me whilst they run their own businesses. Some wouldn't even know how to turn on a computer and those who can don't have the time to run their own business and do the bookwork as well - let alone lodge a BAS return
Sure I could transfer their data to one of the other software packages I have, but that's not the point. Why should I be penalized for being a loyal customer, partner and supporter. Because I don't buy and sell myob to clients (to make a profit) and only recommend they use buy and use MYOB, other clients of mine who purchased because of my recommendation will be able to continue using their desk top version 19.
To add insult to injury I have been demoted from "silver"to "purple" status because I hadn't attained sufficient sales or completed certain "qualifications".
To be blunt, after reading all the thousands of forum posts frustrated at the lack of assistance and problem solving, I think I certainly have far more "qualifications" than the majority of MYOB's online assistants.
I've been over and over the "end of life, read only" scenario with my current Partner Manager, and as I've said many times - if my serial number is the problem CHANGE IT for me so I can continue to run my business