Hi Over-Boots,
Thanks for your response.
To better assist you in resolving this issue, I would need to delve deeper into the matter. Could you kindly navigate to the payroll details of the employees and capture a screenshot of the standard pay? This is to verify that the base hour has been correctly entered in the standard pay.
Also, please review the payment details to confirm the payment method. Lastly, it would be helpful if you could check the payroll linked accounts by going to Setup >> Linked accounts. Furthermore, could you try to create a pay run using the AccountRight browser version? This is to see if the same issue of $0 pay under the process of payments persists.
Please let me know how you get along and if you require further assistance.
Cheers,
Princess