Forum Discussion

Ilda49's avatar
Ilda49
Contributing Cover User
3 months ago

UNABLE TO OPEN COMPANY FILE

I have two files which have been upgraded from an original MYOB 16/17 programme. I then upgraded these files to AccountRight Standard.   I have since upgraded again to Accountright Plus current ver...
Genreve_S's avatar
Genreve_S
MYOB Moderator

Hi Ilda49, 

 

I hope this message finds you well. I'm just touching base regarding your file access error message. If you require further help, you can send us a copy of your diagnostic log file so we can investigate the cause of the error message. 

 

We look forward to your response.

 

Thanks,
Genreve

Ilda49's avatar
Ilda49
Contributing Cover User
3 months ago

All good, was able to down load the "Data Hot Fix" which fixed the problem.

 

Thank you.

 

 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 months ago

    Hi Ilda49, 

     

    Thanks for the response. We appreciate the update. 

     

    Feel free to post again in the forum if you require any other help.

     

    Thanks,
    Genreve