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Steven_M's avatar
Steven_M
Former Staff
2 years ago
Solved

Bank feed delays 16/12/2022

Hi Everyone

Current Status:
Under Investigation- 16/12/2022 6:45am (AEST)
Resolved 16/12/2022 11:30am (AEST)

Products: Bank Feeds

We are aware that there will be a delay to customers to retrieve their latest bank feed transactions. Our team is looking into the cause right now and we realise how important it is to resolve it as quickly as possible.

We apologise for the inconvenience and thank you for your patience during this time

  • Steven_M's avatar
    Steven_M
    2 years ago

    Hi Everyone

    Thanks for the patience today

     

    Our team has managed to resolve the situation and bank feed information should be flowing through to customers now. 


    If you haven't received your data just yet please be patient as it can take a few hours for it all to be processed.

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  • Steven_M's avatar
    Steven_M
    Former Staff
    2 years ago

    Hi Everyone

    Thanks for the patience today

     

    Our team has managed to resolve the situation and bank feed information should be flowing through to customers now. 


    If you haven't received your data just yet please be patient as it can take a few hours for it all to be processed.