Forum Discussion
HI Lovedeep,
As mentioned in the private message I sent you on 16/09, the email you're logged in with here on the forum email is not listed as the primary contact, File Owner, nor a contact on this account. I would only be able to submit this case and assist you further if I was speaking with the Primary contact or File owner on this account.
If the primary contact has a Community forum account, please let me know their username and I will reach out to them directly to confirm this Serial number removal + downgrade.
Company name Email Username Client ID
I hope that helps
Please contact the user.
Sensitive information removed ^KS
- Sam_R2 years agoFormer Staff
Hi Lovedeep,
As mentioned in my previous post, please advise the MYOB Community forum user ID via private message of the primary contact so that I can reach out to them here. We're unable to provide email support.