Forum Discussion

RichD's avatar
RichD
Experienced Cover User
2 months ago
Solved

Helpful post has been hidden

One of my posts has been hidden or deleted.  It has lots of useful informaiton on a very frustrating issue.  Can a moderator advise why it's removed please?   https://community.myob.com/t5/A2023-AR...
  • Doreen_P's avatar
    Doreen_P
    2 months ago

    Hi RichD,

     

    Thank you for following up and sorry for not providing the correct answer in our first response.

     

    I can confirm that this thread was archived because the 'accepted solution' in this thread was a request to move the conversation to a private message. Given that you circled back with valuable information later in the thread, we can definitely see it is worthwhile remaining as a public post, and this has now been returned to a visible state for you and others in the community.

     

    We have also updated your final response as the accepted solution for the thread.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 months ago

Hi RichD,

 

Thank you for following up and sorry for not providing the correct answer in our first response.

 

I can confirm that this thread was archived because the 'accepted solution' in this thread was a request to move the conversation to a private message. Given that you circled back with valuable information later in the thread, we can definitely see it is worthwhile remaining as a public post, and this has now been returned to a visible state for you and others in the community.

 

We have also updated your final response as the accepted solution for the thread.

 

Feel free to post again anytime if you require further assistance. 
 
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

 

Best regards,

Doreen