Totallynuts
2 months agoUser
login bug
Hi, when log into AccountRight and put my email address I am unable to get to the netx step to put my password. It stays like that for a minute or 2 then I get a different screen where I am able to p...
I've reset the password and and reinstated 2FA unfortunately this has not resolved the log in issues.
I've also had issue sending my payroll declaration now 2 weeks in a row.
Hi Lynch,
Thanks for your response.
I appreciate your efforts in resetting the password and reinstating 2FA, but it's disheartening to hear that the login issues persist. Regarding the payroll declaration problem, I was able to run a fix on your company file. Kindly close your AccountRight away and then log back in. Try to process a pay run now and let me know if it's working already and if you're still having issues logging in.
Feel free to reach out if you need further assistance.
Cheers,
Princess