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I have previously used other MYOB versions but am new to Essentials. Once I have emailed invoices, it doesnt show up in Outlook as being sent but in MYOB it says the invoice was sent. I noticed the default was set to bcc myself when emailing invoices. Is this how you check it has been sent or is it supposed to show in Outlook?
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Please allow me to extend you a warm welcome to the Community Forum. I hope you find it an useful tool.
Essentials Accounting is a web browser based product, it is different from the AccountRight series (which works with Outlook). Emails in Essentials are sent directly from Essentials, via our email servers. Therefore, it will not appear as sent in Outlook.
The online invoice feature in Essentials will track when the invoice was sent, and viewed, listed under Activities when you click into the invoice. BCC to your own email address is also a good idea for record keeping, and verifying that the email was sent successfully.
Hope this helps. Please do not hesitate to post again if you have further queries.