Reports

TheKitCo
1 Post
Cover User
New Zealand
TheKitCo
Cover User

1Posts

0Kudos

0Solutions

Reports

WHY DOES MY ACCOUNTS RECEIVABLE RECONCILIATION REPORT STILL SHOW NIL BALANCE CUSTOMERS EVEN THOUGH I DO NOT HAVE THE "INCLUDE NIL CUSTOMERS BOX' TICKED

1 REPLY
Ultimate Partner Mike_James
3,440 Posts
Ultimate Partner
New Zealand
Mike_James
Ultimate Partner

3440Posts

1272Kudos

412Solutions

Re: Reports

Hi @TheKitCo, one possible reason is that the customer has unmatched transactions on their account which add to zero. Run the Receivables detail reconciliation report (for all or just for those customers) and see if any transactions are showing. If so, use the Settle Credits tab of the sales register to match and clear them off the account.


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise Report Writer - Custom Reporting from MYOB programs
(Including AccountRight Classic/Live, and exo Payroll)

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