There is no "User Access" option

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Experienced Partner Jog21
16 Posts
Experienced Partner
Australia
Solved: Go to Solution

There is no "User Access" option

Hello,

 

I need to add a user to my client's MYOB AccountRight 2015.4 data file however when I go to Setup, there is no "User Access" option. I am an MYOB partner and I was the one who created the data file for the client. Has anyone come across this before? Any ideas why I don't have the user access option?

 

Thank you.

 

Kind regards,

 

 

Jo Worsfold

Jo Worsfold
Senior bookkeeper & Director
Oasis Bookkeeping Services
Launceston, Tasmania
MYOB Partner
Registered BAS Agent
w) http://www.bookkeepingtas.com.au
e) jo@bookkeepingtas.com.au
p) 0400 089 725
4 REPLIES
Super Partner TheG
333 Posts
Super Partner
Australia

Re: There is no "User Access" option

HI @Jog21

 

Select SETUP then select USER ACCESS..

 

Capture.PNG

 

 

Experienced Partner Jog21
16 Posts
Experienced Partner
Australia

Re: There is no "User Access" option

Hi, my problem is that there is no User Access option under the Setup. It goes straight from "Profit/Loss Distribution" to "Preferences".

Jo Worsfold
Senior bookkeeper & Director
Oasis Bookkeeping Services
Launceston, Tasmania
MYOB Partner
Registered BAS Agent
w) http://www.bookkeepingtas.com.au
e) jo@bookkeepingtas.com.au
p) 0400 089 725
Ultimate Partner Dee-Workman
1,151 Posts
Ultimate Partner
New Zealand
Accepted Solution Solved Solution

Re: There is no "User Access" option

Hi @Jog21

 

You would need to log on as Administrator to have access to the User Access button under set-up.  

 

Or failing the above, you could log into my.MYOB and look under the Manage Users.  If you don't have manage users under my.MYOB the client may have changed your user access role and that would be why you don't have the User Acess button.  

Experienced Partner Jog21
16 Posts
Experienced Partner
Australia

Re: There is no "User Access" option

Thank you! You are correct, my log in didn't have Administrator access. All fixed now - thanks!
Jo Worsfold
Senior bookkeeper & Director
Oasis Bookkeeping Services
Launceston, Tasmania
MYOB Partner
Registered BAS Agent
w) http://www.bookkeepingtas.com.au
e) jo@bookkeepingtas.com.au
p) 0400 089 725
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