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Client Accounting
Is anyone having trouble accessing online client accounting today? Also, I can't log into my.myob. Is there an outage?VinceP8 minutes agoPlace MYOB Accountants Office & Accountants EnterpriseMYOB Accountants Office & Accountants Enterprise15Views0likes3CommentsBank feeds
I had a credit card bank feed working very well for over 12 months. I started a second additional myob account for a separate business and asked for its own bank feed from a dedicated bank account. Somehow the new business bank feed picked up its assigned bank account and ALSO the credit card for the original MYOB account. ( I cancelled the credit card on the new bank feed ) The original MYOB account then stopped receiving the credit card bankfeed which was working perfectly well. I have checked the original MYOB bank feed and it says connected and ready . Multiple phone calls to MYOB and bank and they say all is ok ??? very frustrating as still no feed. Should I cancel the bankfeed, wait several days and the re-apply in the hope that it resets itself ? Ash14Views0likes3CommentsMYOB Security
I have found a gap in MYOB permissions which is troubling. In inventory you need permission to move items from one warehouse to another. This works well - if you don't have permission the link is greyed out. Here's the problem - you can get around it. I have staff who have "read only" ticked in their user profiles under Locations and move items not ticked at all. They can however go to Items Register > Search for an item and click on the individual item > click on the tab called locations > click on the move items (bottom left ) and without the above permissions move items around to to other warehouses. I have tested. Any ideas on how I can protect this activity? The people who have Read Only in inventory need to be able to read but not move any items.3Views0likes1CommentCredit Card Allocation problems
It seems nearly everytime i get a customer paying by card, allocating in bank transactions is a different problem everytime! It really is a nightmare. Pretty much never automatically allocates and i have to muck around with it manually. This time the customer has paid the invoice with their card yesterday, i got the email saying its been paid, MYOB shows the invoice is paid and has closed it, yet this morning i have the unallocated line in bank transactions. I cant match it with the invoice because MYOB has closed the invoice! How do i allocate this transaction line?Solved686Views0likes41Comments