Grovernz

Email choices

Status: Under consideration
by Grovernz on ‎28-03-2013 12:28 PM

I'd like to suggest finding a way to allow users to choose their own default reply email address and/or email management program.

 

For instance, in my day-to-day work I have an email address relating to my employment in that role. I also happen to use Outlook when doing that job. For my own business I use a different application and I also have a completely different email addres, which relates to my business identity. I use my laptop most of the time for everything, whether doing my paid job or pursuing my own business.

 

Because MYOB uses Outlook by default, I have sometimes sent out invoices or statements to clients who are no doubt confused because my address seems unconnected to my business. Not to mention the fact that it's embarrassing and a bad look for me to record email traffic on my employer's email account, when it has nothing to do with it.

 

It's very inconvenient to have to change address details in Outlook every time I need to do accounts for my business. Surely it could be made much easier by allowing me to choose the program I want to use, with the email address I have for my business. How hard could that be? I can't be alone on this point.

 

Cheers.

Status: Under consideration
Thank you for your feedback on the current emailing system, Grovernz. More options in the email system is something we can consider to be added into a later version of AccountRight so that you have more flexibility with your emailing. Any other users wanting to see this added please remember to vote and comment.
Comments
by Super User GDK on ‎28-03-2013 03:10 PM

Hi

 

I agree as many people have multiple email addresses in your outlook profile.

by rajonarenas ‎29-03-2013 10:36 PM - edited ‎29-03-2013 10:37 PM

Great idea! I totally agree with you on this point. :smileyhappy:

by Contributing Cover User Definite ‎23-04-2013 01:09 PM - edited ‎23-04-2013 01:10 PM

Agreed.

 

Especially if you want to manage more than one company file, it would be much more convenient for each file to have a specific sending address associated with it.

 

It's not like it would be hard to implement. Either check the user-requested sending address against the available MAPI stores and use the matching store for sending (using x-MAPI), or just use SMTP directly and allow users to input specific outbound email server details and send mail that way. The lack of this feature is just developer laziness really.

 

 

 

 

 

 

 

by MYOB Moderator on ‎09-10-2013 09:38 AM
Status changed to: Under consideration
Thank you for your feedback on the current emailing system, Grovernz. More options in the email system is something we can consider to be added into a later version of AccountRight so that you have more flexibility with your emailing. Any other users wanting to see this added please remember to vote and comment.
by AndyB on ‎18-10-2013 05:16 PM

Agree 100% as I fed up changing several items a day my default outlook back and forth and when I do send by mistake I have to explain to the client the issue with MYOB and then they also complain about the same issue...Need to be fixed and have option within MYOB software.

by Trusted Partner AlanT on ‎18-10-2013 05:39 PM

I've been asking for MYOB to use SMTP for over a year.

 

Just imagine, this would allow the users to:

 

- Set up different e'mail profiles for different company files.

 

- It would support sending the same email to multiple receipients.

 

- Users who do not use Out Look would be able to get the benefits of automated emailling.

 

All things that many people are asking for.

 

 

by Ultimate Partner Mike_James on ‎26-03-2014 03:27 PM

There are two suggestions here:

 

1. Allow the user to set a default outgoing email address. My suggestion is that this is stored in the user access record, because each user could have a different company email address. This gets my vote. I also think it would be easy to implement, and would encourage all users to have their own MYOB login.

 

2. Develop MYOB's own smtp server. I'm not qualified to comment on this isue.

by Gus23 on ‎17-07-2014 12:13 PM

MYOB could certainly establish their own SMTP server. I'm not sure if SmartyHost is still part of the MYOB group but they can certainly do email hosting.

 

In any event, the option to select the desired 'from' address within the company file is the best option, rather than needing to constantly change the default account in Outlook.

 

It really is a no brainer, and I hope the team at MYOB would just get on with it, rather than wait for the votes in this forum to compile, which they undoubtedly will.

by Experienced Cover User SRK on ‎17-07-2014 12:25 PM

Great idea.  Very very sensible.  So many people work from home and laptops with multiple email addresses.

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