Forum Discussion

Michael12345's avatar
18 days ago

websites or connections strings and public IP-addresses MyOB is using

Hi, 

We are having some difficulty with some proxy settings, which is affecting access to MYOB. We require some infomration which I am unable to find online. Could you please advise the following:

  • Which websites or connection strings is MyOB Accountright using?
  • Which public IP-addresses is MyOB Accountright using?

Many thanks.

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi Michael12345

     

    Welcome to the Community Forum. 

     

    I can confirm that we don't use static IP addresses, but based on the information you have provided I don't believe I am able to offer any further advice for you or the community on this. We do have a useful help article related to accessing online services via a proxy server that can be found here. If that does not help, then it would be best for you to create a case to discuss your specific scenario with our support team.

     

    Looking forward to hearing from you!

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,
    Genreve