AccountEdge V16.5

Contributing Cover User MBR
8 Posts
Contributing Cover User
Australia

AccountEdge V16.5

Hi I am a bookkeeper and have a client who uses accountedge I used to be able to open his file in accountright v19 but he has since upgraded the software to accountEDGE V16.5 And I can no longer open his file in accountRight v19 or the latest v2017.1.1 - can anyone help me as it is quite urgent it comes up with 'this is not a accountright file'

1 REPLY
MYOB Moderator Steven_M
18,845 Posts
MYOB Moderator
New Zealand

Re: AccountEdge V16.5

Hi @MBR

 

Due to a change in database structures, an AccountEdge v11 or higher company file can't be opened in AccountRight v19 or 201x.

If you an MYOB Partner with us you would be able to download and installl AccountEdge Partner Edition. This can be installed on a Windows Operating System and allows you to open those company files. If you are a Partner, you can download that program from your my.MYOB account by selecting My Products>>Downloads after logging in.

If you are not an MYOB Partner you would need to have a MAC OS environment with AccountEdge installed to open that company file. 


Kind Regards,
Steven
MYOB Client Support
Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post