Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
Account right 2016.3 was working fine 3 days ago. When i clicked the shortcut on desktop today, it went all well till the password was required, then Accountright page suddenly disappeared and back to windows homepage, so i clicked the shortcut icon again, but this time it showed" Huxley.Application.exe" has been changed or moved. I have tried uninstall and re-install, all ended up with the same error message. Could anybody help please? Thank you very much in advance.
Don't know if this will help but if you go start button> All Programs > MYOB >AccountRight 2016.3. There should be another AR2016.3 with the new logo. Click on that and your program should start. It may be that there has been something changed when Windoze was 'upgraded'.
Thanks for your help. The same error occured. The file"Huxley.application.exe" under Accountright2016.3 folder was there when i re-installed, and went missing during the first loading.
Welcome to the MYOB Community Forum, I hope you find it a wealth of useful information.
Great to see that @ronatbas has already offered some advice on this, which I do hope you found helpful.
For a file to be there when its installed then just disappear when you try and run it, it would suggest that there is something on that computer acting untoward or against your intentions. This could be your antivirus software misreading the program and thinking that it is a virus when it isn’t. You could try reinstalling AccountRight, to ensure that the Huxley.application.exe file is indeed there, and then disable your antivirus software before launching AccountRight to see if it will launch for you.
Do let us know how you get on with this