Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
I need to access AccountRight v 2016.3, as I get this error when trying to open a client's file:
The company file is for use with AccountRight 2016.3
To use the company file with AccountRight 2017.1, it needs to be upgraded by an AccountRight Live administrator.
I'm not sure if the client is able to upgrade their MYOB version at the moment, so thought it might be easier for me to get an older version of MYOB to access the file?
Solved! Go to Solution.
May - last edited May
I have sent you a private message to the link for AR Live 2016.3
Hopefully this resolves your issue.
Hi @BooksInTheCloud, any chance you can send me the same link? I'm having the same issue when logging into a client's accounts.
Thanks very much,
Welcome to the MYOB Community Forum, I hope you find it a great resource.
We can certainly provide you with the AccountRight 2016.3 link if you would like. In order for us to be able to do this, we just need to verify that you are entitled to be using this version. To that end are you able to send me a private message with your client’s serial number? Once we have that we are happy to provide you with any version that they are entitled to.
To send me a private message just click on my screen name of @Neil_M and then click the green Send a Message button.