Multi currency support in Accountright Live

Contributing Cover User GL_TTA
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GL_TTA
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Multi currency support in Accountright Live

I have been patiently waiting since 2014 for a definitive release date for multi currency support in AccountRight Live. I've checked in the forums and can find no information on this topic, except for frustrated users looking for the same thing.

Can I please get a statement from someone at MYOB as to when multi currency support is going to be implemented please?

No response or no firm release date will unfortunately see our company switch products. 

14 REPLIES
MYOB Moderator Steven_M
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Re: Multi currency support in Accountright Live

Hi @GL_TTA

 

The AccountRight Live range, of which AccountRight 2017.1 is the latest, doesn't allow for transactions to be recorded in multiple currencies. This is something that we are still looking into for future updates.

 

The main focus of the development work so far is to develop a suitable platform for imports i.e. Purchases and then we can move the similar code across to the exports i.e. Sales (as they are similar). At this stage, it is a work in progress by our development team without an estimated release date.


Kind Regards,
Steven
MYOB Client Support
mark000
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mark000
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Re: Multi currency support in Accountright Live

Are you serious?  This has been on the list of updgrades without a release date since early 2014 and you still can't even provide a projected date for you clients, like us who have stuck with MYOB for 20 years, even with your woeful development.  MYOB, you need to develop at least as quick as your competetition or you will fail.

 

Why are there so many forum threads on this topic that have been closed and listed as 'solved'?

MYOB Moderator Steven_M
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Steven_M
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Re: Multi currency support in Accountright Live

Hi @mark000

 

The MYOB Community Forum will auto archive older posts (based on the original post date). This does mean that posts can appear to be closed when no further action has occurred on that post.  If you are wishing to see when a post is resolved, your best option is to look for the green Solution mark at the top of the post - this does mean that a user (or Moderator) as come in and marked that post as a solution to the initial enquiry.


Kind Regards,
Steven
MYOB Client Support
mark000
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mark000
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Re: Multi currency support in Accountright Live

Thanks for your Prompt response Steven, but how about a response to the original query of when will MYOB accountright live support multicurrency for export?
MYOB Moderator Steven_M
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Steven_M
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Re: Multi currency support in Accountright Live

Hi @mark000


As indicated, this is still a work in process with our development team without an estimated release date at this stage.


Kind Regards,
Steven
MYOB Client Support
Contributing Cover User GL_TTA
10 Posts
Contributing Cover User
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GL_TTA
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Re: Multi currency support in Accountright Live

I have now officially given up waiting for MYOB to nominate a release date.  Our company will now be evaluating other online products and I know that other providers offer multi currency support, so it won't be too hard.

We just feel so 'used' by MYOB after literally years of the same old story "...we're working on it..... but no release date yet...".

Bye bye MYOB.  What do they say?  "A happy customer will tell a few people of their experience but an unhappy customer will tell many."

MYOB Moderator Steven_M
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Steven_M
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Re: Multi currency support in Accountright Live

Hi @GL_TTA

 

I'm sorry to hear that is the case.

 

Although if you do have any further enquiries relating to a MYOB Product or Service now or in the future don't hesitate to post on the Forum again, I'm sure the MYOB Community would be happy to assist.


Kind Regards,
Steven
MYOB Client Support
Experienced Cover User Lara10
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Lara10
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Re: Multi currency support in Accountright Live


GL_TTA wrote:

I have now officially given up waiting for MYOB to nominate a release date.  Our company will now be evaluating other online products and I know that other providers offer multi currency support, so it won't be too hard.

We just feel so 'used' by MYOB after literally years of the same old story "...we're working on it..... but no release date yet...".

Bye bye MYOB.  What do they say?  "A happy customer will tell a few people of their experience but an unhappy customer will tell many."


Hi GL-TTA - please let me know how you go - I have just had a chat session for an issue on AccountRight Premier which is essentially a bug - and then another easy solution - to sort purchases by date or supplier name ... whatever - 'sorry, this is available on Accountright Live' - but NO, because we use the Multi-currency we are being strung along - paying the increases in fees year in year out and trying to manage with an  antiquated system which isn't even being given the most basic enhancements... not happy JAN!!

Experienced Cover User Lara10
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Lara10
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Re: Multi currency support in Accountright Live


GL_TTA wrote:

I have been patiently waiting since 2014 for a definitive release date for multi currency support in AccountRight Live. I've checked in the forums and can find no information on this topic, except for frustrated users looking for the same thing.

Can I please get a statement from someone at MYOB as to when multi currency support is going to be implemented please?

No response or no firm release date will unfortunately see our company switch products. 



I saw reference to your similar impatience from early 2015 ... we are in the same boat - do you jump ship or not!  In my chat today with MYOB there was no joy - they should have frozen our monthly 'subscription' ... she suggested I could try Accountright Live ... um, sorry, half my business is in USD ... not appropriate at all.  Frustrated beyond belief and yes, thinking that by the time they release this fabulous release they will have very few users in multi-currency!!

 

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