Forum Discussion

MT27's avatar
MT27
User
2 years ago

Double up of pay liability after reversal and re-processing of payroll

After reversing a pay, I have a double up of a payroll liabilities.  Even though it indicates both the expense and an associated accrual from the reversal; when I go to pay the payroll liabilities th...
CloverQ's avatar
CloverQ
Former Staff
2 years ago

Hi MT27 

 

Welcome to the Community Forum, I hope you find it a valuable resource.

 

Could you please check if the accrued liabilities from the original pay run was already paid (via Pay Liabilities/Pay Superannuation) before the pay run was reversed? If so, could you please send me a private message with the following details so I can check it further for you?

 

- Serial number

- Company file ID number (under Help > About)

 

You can do so by mouse over my avatar and choose 'Send a message'.