Forum Discussion

Beach's avatar
Beach
Partner
2 years ago
Solved

Error: EntitlementPayrollCategory_ExemptionsNotHourlyWages

HI,   So we have an employee who is cashing out leave - but to get those hours taken off of the holiday leave accrual figure, I simply added the 2nd wage type to the entitlement area - BUT I can'...
  • Tracey_H's avatar
    Tracey_H
    2 years ago

    Hi Beach 

     

    Thanks for your post. This error message generally means that one or more wage categories that are trying to be excluded from the entitlement aren’t set as hourly categories.

     

    After ensuring that the entitlements' linked wage category is set to an hourly basis, not a salary basis, you will need to refresh the entitlement in the background by following the steps given below: 

     

    1.    Take note of the percentage figure.

    2.    Click Equals "hours per pay period"

    3.    Click Equals % percent of gross hours

    4.    Click OK.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff
2 years ago

Hi Beach 

 

Thanks for your post. This error message generally means that one or more wage categories that are trying to be excluded from the entitlement aren’t set as hourly categories.

 

After ensuring that the entitlements' linked wage category is set to an hourly basis, not a salary basis, you will need to refresh the entitlement in the background by following the steps given below: 

 

1.    Take note of the percentage figure.

2.    Click Equals "hours per pay period"

3.    Click Equals % percent of gross hours

4.    Click OK.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Beach's avatar
    Beach
    Partner
    2 years ago

    Thanks Tracey

     

    There was no payroll category not set to hourly - but making MYOB refresh worked.

     

    Such a pity that MYOB keep 'improving' the software but never fix these stupid inconsistencies that, in my programming days, would have been classed as bugs!