Forum Discussion
Hi esbkaz,
Thanks for your post. Can you please attach a screenshot of the error message you receive and retrieve the diagnostic log of the AccountRight file after the error has appeared and attach it as a .TXT file to this thread so I can investigate further.
- esbkaz3 years agoContributing User
Here is the screenshot and log for you.
- Melisa_D3 years agoFormer Staff
Hi esbkaz,
Thanks for that screenshot. If you go into the employees entitlement payroll category are you able to check if the wage category linked is linked to multiple wage categories. I've attached screenshots below:
Do let me know how you go.
- esbkaz3 years agoContributing User
Thanks for that. I discovered that someone had added an Entitlement which wasn't linked to any wage category at all. Now I've linked it, everything seems to be happy.
I'm going to remove that entitlement as it is not needed.
Thanks so much for your help.