No Date Of Birth or TFN for STP
Hi there,
We had an employee who lasted only a day, he was paid for that one day.
He was provided with paperwork to return to us (including request for DOB & TFN declaration), but this was never received as he never returned
Now prepping for EOFY payroll and noticed the following in payroll & and for this employee card:
- realised this employee has finished and no term date entered as yet, error code received when trying to enter termination date in STP
- A field contains invalid data (such as letters in numeric or date field). (ATO error code: CMN.ATO.GEN.XML03)
- Checked employee card and there is no TFN or DOB on file, not even NO TFN code of 000 000 000
- therefore checked Payroll reporting centre for STP report for the day he was paid and says accepted with errors:
- A field contains invalid data (such as letters in numeric or date field). (ATO error code: CMN.ATO.GEN.XML03)
I understand we could add the code 000 000 000 and send a pay event, but wondering if it wants the DOB as well and we don't have it
Any work arounds available please?
I believe our payroll manager has tried to contact this employee but no luck
Thanks