PAYROLL ERROR
Hi, As you know the first pay of this financial year there was a problem with the salary sacrifice/ATO and pays had to be processed through the Web Browser. I now have an amount showing in my...
Forum Discussion
Hi 102625459
I'm not sure if I fully understand your situation, you mentioned that you have an amount showing in payroll clearing account instead of the Electronic Clearing Account, but also have amounts sitting in the Electronic Clearing Account, which account do you want to use? Could you please provide a full run down of what was recorded/reversed exactly?
Typically any amounts sitting in the Prepare Electronic Payments window needs to be ticked & paid from your main bank account, thus removing them from the list. If the payroll transaction was done with correct figures and correct ATO reporting categories and only posted to the wrong bank account, you can looking into fixing the balances via journal entries.
Please do let us know how you go, we are happy to assist with more details.
