PAYROLL

Question

HI,&nbsp; &nbsp;can anyone assist please.&nbsp; &nbsp; When&nbsp; I&nbsp; &nbsp;Notified the ATO for&nbsp; 21/22&nbsp; year&nbsp; finalasation .&nbsp; and I printed&nbsp; the report,&nbsp; it&nbsp; only shows&nbsp; totals&nbsp; for&nbsp; PAYG , and&nbsp; super.&nbsp; &nbsp;the amount&nbsp; under GROSS&nbsp; &nbsp;payments, is&nbsp; zero.&nbsp; why is&nbsp; that. is&nbsp; there something wrong. i check ed and&nbsp; ran all the report&nbsp; first, and they all balanced.&nbsp;thnaks&nbsp; you&nbsp;

stone · Answer

hi&nbsp; ,&nbsp; I&nbsp; updated&nbsp; to&nbsp; &nbsp;Phase 2&nbsp; last week.&nbsp; &nbsp; but&nbsp; now when i go the reporting&nbsp; centre,&nbsp; &nbsp;it&nbsp; opens&nbsp; a&nbsp; new window&nbsp; in the browser, not like&nbsp; it sued to, ( only in the MYOB&nbsp; window).&nbsp; but&nbsp; &nbsp; when i&nbsp; &nbsp;select year&nbsp; 21/22.&nbsp; its&nbsp; does not have&nbsp; the green&nbsp; &nbsp;" send update event".&nbsp; &nbsp; &nbsp; &nbsp;only shows&nbsp; up when&nbsp; &nbsp;i select&nbsp; year&nbsp; 22/23.&nbsp; &nbsp; why. ? . ans does this mean i need&nbsp; to&nbsp; run&nbsp; payruns&nbsp; for&nbsp; each staff as&nbsp; $0.00 , like&nbsp; your notes say for&nbsp; PHASE&nbsp; 1.&nbsp;&nbsp;thank you

stone · Answer

hi Tracey&nbsp; , i am having issues&nbsp; with ATO centre&nbsp;&nbsp;&nbsp;&nbsp;2 hours agohi&nbsp; ,&nbsp; I&nbsp; updated&nbsp; to&nbsp; &nbsp;Phase 2&nbsp; last week.&nbsp; &nbsp; but&nbsp; now when i go the reporting&nbsp; centre,&nbsp; &nbsp;it&nbsp; opens&nbsp; a&nbsp; new window&nbsp; in the browser, not like&nbsp; it usedd to, ( only in the MYOB&nbsp; window).&nbsp; but&nbsp; &nbsp; when i&nbsp; &nbsp;select year&nbsp; 21/22.&nbsp; its&nbsp; does not have&nbsp; the green&nbsp; &nbsp;" send update event".&nbsp; &nbsp; &nbsp; &nbsp;only shows&nbsp; up when&nbsp; &nbsp;i select&nbsp; year&nbsp; 22/23.&nbsp; &nbsp; why. ? . and does this mean i need&nbsp; to&nbsp; run&nbsp; payruns&nbsp; for&nbsp; each staff as&nbsp; $0.00 , like&nbsp; your notes say for&nbsp; PHASE&nbsp; 1.&nbsp;&nbsp;

stone · Answer

hi,&nbsp; &nbsp; I need urgent help please with M YOB&nbsp; going round in circles, and&nbsp; &nbsp; not allowing me to&nbsp; finalize fy2022&nbsp; payroll in&nbsp; ATO&nbsp; reporting centre.&nbsp;it does not work.&nbsp; &nbsp; Here are my reports&nbsp; attached.&nbsp; and&nbsp; &nbsp;the&nbsp; screen shot,&nbsp; its asking for&nbsp; one emplyee&nbsp; to be updated.&nbsp; &nbsp;but&nbsp; how&nbsp; do i do this, as&nbsp; &nbsp;it&nbsp; does not&nbsp; give&nbsp; me&nbsp; the&nbsp; info&nbsp; i need&nbsp; clisk&nbsp; on to&nbsp; fix&nbsp; it..&nbsp;I&nbsp; did all the in&nbsp; sreps as per&nbsp; your notes, to move to&nbsp; Phase 2.&nbsp; &nbsp;but&nbsp; &nbsp; when i clicked on FY21/22,&nbsp; the green&nbsp; &nbsp;ATO&nbsp; send update info&nbsp; does not appear.&nbsp; only when i select 2023, it&nbsp; shows up.

tracey_h · Answer

Hi&nbsp;STONE&nbsp;
&nbsp;
Thanks for your post. To assist with your issues:
&nbsp;

Update event button - this in only available in the Reports window for the current payroll year. If you select the previous payroll year that button disappears so that users don't accidently send update events in previously finalised years. When finalising at EOFY you will need to process $0 pays with payment date as 30 June to send an update event for the previous year.
STP Phase 2 does open in a browser as this is how it integrates with the ATO services
the error Income type is needed - go to that employee card&gt;&gt;Payroll details&gt;&gt;Taxes and select an Income type in the Income Type field
process $0 pays with payment date as 30 June to update the YTD amounts in the&nbsp;YTD verification report. Wait until the $0 pay report has been accepted before checking the&nbsp;YTD verification report.

Please let me know how you go.
&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
&nbsp;

stone · Answer

hi Tracey , thnak you for fast reply.1-&nbsp; &nbsp;i am confused,&nbsp; &nbsp;as&nbsp; i followed all&nbsp; the steps, and it said, if we are on Phase 2,&nbsp; then we did not need to run the 0.00 payruns.&nbsp; &nbsp; &nbsp;however&nbsp; i have&nbsp; now.&nbsp; &nbsp; also,&nbsp; &nbsp;your note&nbsp; about&nbsp; not&nbsp; clicking&nbsp; in error&nbsp; on previous years, well&nbsp; the current year&nbsp; is 21/22.&nbsp; the green button should have been there for that&nbsp; year.&nbsp; its not the previous year.&nbsp;3- i have fised that employee&nbsp; now.&nbsp; thanks&nbsp; for guidance.4-when do i need to wait,&nbsp; how long, and how do i know&nbsp; when to send final to ATO.&nbsp;thanks again

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