Hi- I received no response from MYOB on this.
However, I happened to stumble on a solution.
I entered an incorrect code when I was trying to get this to work.
When I entered the incorrect code - it threw a message saying incorrect code.
Then when I retried again with the correct code - it then accepted the code through!
So not sure why this worked - but it completed the set up for me.
Maybe this will work for you too.
Hi SNK,
Thank you for sharing your experience.
Apologies for the delayed response. It's interesting that entering an incorrect code initially seemed to resolve the issue for you. I'm glad it worked out in your case. However, if you ever receive this error again, please don't hesitate to reach out, and I'd be more than happy to look into this further for you.
Cheers,
Princess
