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MeganHall's avatar
MeganHall
Contributing User
2 years ago

Payroll - 0.00 pays appearing

I have processed payroll this morning and have gone to record with no issue. The pop up comes up with the question "would you like to record xx pays" I have selected yes, but then the the process payments screen comes up with 0.00 figures.  Checking the advise summary/electronic payments ect there is no record of the pay.   

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  • andrewh2's avatar
    andrewh2
    User
    2 years ago

    I'm having the same issue.

     

    I use two different MYOB files (both with the latest update). One file worked and the other didn't.

    • Sam_R's avatar
      Sam_R
      Former Staff
      2 years ago

      Hi MeganHall,

       

      Thank you for your post.

       

      I'm aware you have resolved this issue MeganHall on another post. Please let me know if you require any further assistance. 

    • Sam_R's avatar
      Sam_R
      Former Staff
      2 years ago

      Hi andrewh2,

       

      Could you please let me know if you are still encountering this issue?