Forum Discussion
WAC1
Experienced User
I have exactly the same problem but using the Higher Duties payroll category. There is nothing wrong with either the payroll category setup or the employee setup. Is this a MYOB issue?
Sam_R
2 years agoFormer Staff
Hi WAC1,
You may not have your category set up correctly. Could you please advise which option is selected for the 'Pay Rate'?
- WAC12 years agoExperienced User
It is set up as Fixed Hourly Rate. It would appear to be a software problem as my accountant said several of their bookkeepers had the same problem but with different wages categories.
- Sam_R2 years agoFormer Staff
Hi WAC1,
Thanks for confirming that.
When the issue occurs again, can you please take a screenshot of the following and paste it into your reply:
- Pay run details or pay slip (showing incorrect calculation)
- Hourly rate (entered in employee card)
- Wage/leave category in question