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rachelpd's avatar
rachelpd
Experienced User
2 years ago
Solved

Payroll Category Change - Window Crashing MYOB restarting HELP

Hi there,   I have tried shutting down, restarting computer etc.   Every time I try to change this payroll category and one other (in line with the new Award rates) MYOB keeps saying it's encount...
  • Sam_R's avatar
    Sam_R
    2 years ago

    Hi rachelpd,

     

    Thanks for sending those through. 

     

    I have now run the script over the file that should correct this. Could you please close, then reopen the software to attempt this again?

     

    Let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Sam_R's avatar
Sam_R
Former Staff

Hi rachelpd,

 

Thanks for confirming that. 

 

Could you please locate the AccountRight diagnostic and error logs and attach them in your reply? 

rachelpd's avatar
rachelpd
Experienced User
2 years ago

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