Forum Discussion
Hello Connockity
Is the banking tab only greyed out while logging into the iPad or when you log in from the desktop as well?
Can you please generate the ABA on the iPad and then send that to your computer? Does the file upload successfully? If so, then we know that the file is working as expected and it's an upload user error or a bank problem.
If it is a bank problem, I would recommend you consult your bank as the file that is being generated is working as intended and it's the banking part that is failing.
Please let me know how this goes.
HI Chris,
The banking tab is greyed out on the Windows based computer.
I don't know whether the file works on a Windows based computer as when I want to use it I am at home with a Apple iPad.
I would assume it wouldn't as it doesn't seem to save it with the ABA file extension - and yes I have attempted to resave the file with an ABA extension but it still doesn't work.
Surely this isn't a hard question - are there others who have tried this?
So many people have Apple products I am flabbergasted that there isn't a solution already worked out here.
- ChrisMYOB2 years agoFormer Staff
Hello Connockity
Thank you for that, with that information I was able to look into this more. You will need to be using a windows device to be able to download the .aba file. It's not working from the Ipad because you need the file downloaded does need to be a .aba file.
Currently, iPads aren't able to download '. aba' files. If you don't have access to a laptop or computer, you may be able to get an app from the Apple store that'll allow you to download these file types.