Forum Discussion

Sapherz's avatar
Sapherz
Cover User
11 months ago
Solved

Payroll options

Hi, I am currently using Accountright Live, which in NZ does not have payroll. What are my options here? Do I add on the payroll, which is a separete system, or can I upgrade to Accountright Plus, a...
  • gavin12345's avatar
    gavin12345
    11 months ago

    Hi Sapherz 

     

    Take care, MYOB sacked all of their experienced moderators in favor of outsourced moderators who rely on AI to answer questions - I'm sure this saved them a lot of money. And it's resulted in some interesting forum replies.

     

    I think the response by Genreve_S is specific to AU users. You mentioned you were using NZ version, but not that you were in NZ. This may have caused 'confusion'.

     

    To further add to the 'confusion' there is only one download for AccountRight. It will open as AU or NZ and as Basic, Standard, Plus or Premier depending on settings in your company file. So you will not see any difference until you change your company file. To change the Product from Standard to Plus, you use Help > Change Product. Note that this is a one-way change and you can only go up not down. If you have a Standard subscription, you might be able to change your Product in the company file to Plus, however when your file expires and needs confirmation (max 2 months), this will fail. So sort the subscription first.

     

    Now about payroll in NZ, perhaps an experienced NZ user can elaborate, however my understanding is that NZ AR2023 users do not get a Payroll module, no matter what product they use. In NZ MYOB have a separate program for Payroll. You process payroll in that program and then export journals to your AR2023 file to reflect the payroll transactions.

     

    Regards

    Gavin

Sapherz's avatar
Sapherz
Cover User

Hi,

Apparently I do require assistance. I can see no options in my.myob to upgrade to Accountright Plus. I tried to do the trial but it just downloads the Accountright I already have and nothing changes in it. 

gavin12345's avatar
gavin12345
Ultimate User
11 months ago

Hi Sapherz 

 

Take care, MYOB sacked all of their experienced moderators in favor of outsourced moderators who rely on AI to answer questions - I'm sure this saved them a lot of money. And it's resulted in some interesting forum replies.

 

I think the response by Genreve_S is specific to AU users. You mentioned you were using NZ version, but not that you were in NZ. This may have caused 'confusion'.

 

To further add to the 'confusion' there is only one download for AccountRight. It will open as AU or NZ and as Basic, Standard, Plus or Premier depending on settings in your company file. So you will not see any difference until you change your company file. To change the Product from Standard to Plus, you use Help > Change Product. Note that this is a one-way change and you can only go up not down. If you have a Standard subscription, you might be able to change your Product in the company file to Plus, however when your file expires and needs confirmation (max 2 months), this will fail. So sort the subscription first.

 

Now about payroll in NZ, perhaps an experienced NZ user can elaborate, however my understanding is that NZ AR2023 users do not get a Payroll module, no matter what product they use. In NZ MYOB have a separate program for Payroll. You process payroll in that program and then export journals to your AR2023 file to reflect the payroll transactions.

 

Regards

Gavin

  • Julie_A_C's avatar
    Julie_A_C
    Partner
    11 months ago

    hi gavin12345 

     

    I was wondering what had happened to all the experienced moderator answers since i had last been active much.

     

    Seems the moderators also jump in at times repeating what a qualified person has said to hopelfully get their reply marked as the 'solution'.

     

    Oops, bet I get banned soon, hahahaha.

     

     

  • Sapherz's avatar
    Sapherz
    Cover User
    11 months ago

    Thank you so much for your reply Gavin. Yes I am in NZ, and was very conerned about getting it right, due to the difference between Aus and NZ. I did try to 'upgrade' inside Accountright, but it wouldn't let me do it there either. Looks like its just the outside payroll option for us Kiwi's, I was hoping for a nice integrated system, but seems that might be a stretch too far. Thank you again.

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      11 months ago

      Hi Sapherz, 

       

      Thanks for clarifying and sorry for my mistake, I have missed reading the NZ.  

       

      As gavin12345 has said, If you are in New Zealand then you will need to have a separate subscription specifically for payroll. Although it would be a separate subscription it can still be integrated with your AccountRight. Here is a guide as to how to do it. Integrating Payroll with your accounting software.

       

      Thank you for your patience and if you have any other confusions I would be happy to clear it up. 

       

      Cheers,

      Genreve