Forum Discussion
Melisa_D
3 years agoFormer Staff
Hi Sselvey,
Thanks for your post and welcome to the Community Forum ! Can you please clear your AccountRight cache and try again, if this doesn't work can you attach a screenshot of the error message you're getting so I can take a look into this for you.
- Sselvey3 years agoUser
Hi melisa
This is still not working. Please see the atatched picture of the error message.
- Melisa_D3 years agoFormer Staff
Hi Sselvey,
Thanks for the screenshot. Can you please send me a private message with the below information so I can take a look into this further:
- Serial number
- Your full name
- Email address used